David Kime [#9], On Research
On the surface, I think that research would be vital for a writing center to function. But that's also because I think that most disciplines, organizations, systems, etc. should have some solid research so that they can mature and develop into something that remains useful. Without said research, they fail to really learn.
Now, that also brings up the question of "What is research?" But my response is, "Why limit it?" Research covers many different aspects including the work that we've done for this course or the material we've covered through now. Isn't that all a kind of research to make us better tutors? Or to engage with concepts that allow us to discern our strengths and weaknesses? Places for us to develop? As far as The Bedford Guide is concerned, research might be a bit more formal than I make it sound here. While informal research has its value, I do think that the more formal research described would be highly beneficial.
I would also more immediately see qualitative research as more useful, specifically concerning the interactions between tutors and students. After all, the writing center is a place to build writers. So making and collecting resources, training staff, and providing students a worthwhile experience should be priority. I will not deny that quantitative data could be useful, I don't think it gets to the heart of what people are feeling.
That all said, my concern would be finding a writing center in a rut -- "If it's not broken, why fix it," or "Don't reinvent the wheel." While those concepts are useful and have their place, they also can block improvement or advancement. There comes a point where the only question to ask is, "What kind of questions do we need to ask?" because you can't consider issues if you aren't able to identify any. But self-improvement should always be a consideration. For example:
Are we living up to our mission statement? Is that helping students become better writers (and in what ways)?
How might we define "good" writing? Is it bound to a standard? Does it need to be in order to have a consensus among colleagues?
What is the ideal time span for tutor-writer interactions/appointments? How might we be able to personalize those interactions without overburdening tutors or overlooking students?
Those are good questions, David. It might be hard to operationalize them though--to design a study that would answer them; they seem more introspective.
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